Dear BEM Readers,

Whether you are religious or not, you can’t admit the fact that 1st May 2011 will be long remembered around the World, as the beatification of Pope John Paul II. Why? JPII has been a true visionary leader when it comes to church and spirituality.  He emanated with wisdom, love and understanding. Whether he was speaking to the top World leaders, or a 6-year-old kid, he effortlessly built rapport with them. Even tough he has been physically gone from the lives of the believers and non-believers, he will remain in our hearts forever.

The work he has contributed to the modern World have not only reshaped our reality but also impacted on how countries communicate & understand each other. In this special time for Poland, with John Paul’s beatification, lifted work limitations for Polish citizens in Germany & Austria, the next year’s Euro 2012 football championships semi-finals and lastly the upcoming Polish presidency in the EU in July, there are dozens of takeaway lessons for the local government, businesses and education.

LESSON FOR BUSINESS:

John Paul promoted respect to one another – call it a „skill” or „ability” that is in a global decline; he was never biased based against race, religion, country origin or political views – that type of international dialogue is vitally important and virtually impossible in the global economy, saturated with hundreds of varying interests, viewpoints, value systems and business objectives.

Did you notice how endless companies try to adopt (or in many cases just announce) a specific „mission statement” or „value system”? It usually goes like this: „We are customer-focused, results driven and goal oriented”, right? BLA BLA BLA. We heard it all before.

How about: „We genuinely care about customers, as we are them ourselves. We think our products are great and will make sure to allow you to experience them.”

Don’t try to tell us you are something we clearly see you are not. Just be. Serve us well or get lost, we have hundreds just like you around the corner asking for our attention and money!

LESSONS FOR POLAND

Pope John Paul II was the highest quality ambassador the country could have asked for. We need his successors, quickly. Today, among being a very special festivity for the Christian church, it also brought all eyes on Poland. Due to a very unfortunate history Poland has been excluded from the World travel map for a few decades. It is over now and we seem to have a problem in shaking it off. If we don’t , no one will do it for us. The responsibility to promote and educate the rest of the World on our history, culture and language is up to us.

All the above mentioned events create a phenomenal opportunity for the Polish politics,businesses, tourism, however require a tremendous PR effort to bring an International visibility, recognition and appreciation.

Is it totally up to the citizens?

No, you won’t get paid for the time you invest in that promotion individually. But by nicely answering a simple question in English asked by a random foreigner: „Hi, can you tell me where can I find a good hostel?” you are doing the groundwork that matters!

The rest is up to the local government, politicians, PR specialists, advertising agencies, sport professionals, which is all out of our control until next election.

Let’s pray (to our individual Gods) that it will go the right way.

John Paul’s II message: „Don’t be afraid!” lives on…

Krzysztof „Chris” Dargiewicz

USEFUL VOCABULARY

1. a visionary – wizjoner

2. when it comes to – jeśli idzie o

3. to emanate – emanować

4. effortlessly – bez trudu, wysiłku

5. to build rapport – budować zrozumienie;  komunikować się efektywnie

6.  to remain – pozostawać

7.  decline – spadek, zanik

8. vital – niezbędny

9. virtually impossible – niemożliwe

10.  viewpoint – punkt widzenia

11.  to serve – służyć

12.  to get lost – „spadać”, „spływać”

13.  festivity – święto

14. to bring all eyes on – skupiać na sobie całą uwagę

15. to exlcude – wyłączać; eliminować kogoś

16. to shake something off – otrząsnąć się z czegoś

17. random – przypadkowy

18. foreigner – obcokrajowiec

19. groundwork – „praca u podstaw”

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Welcome again on the Business English Magazine Blog!

Last week we explored how various companies like Zappos win because of great customer service and „living” the values of an organisation. However, at the core of both these concepts lies something else: teamwork. Now we also said having a leader to miss is vital too, but a great leader won’t be „leading” if there are no people following him. Ok, so what is the big deal about teamwork? Not many companies/managers/CEOs acknowledge the importance of their teams and without them there would be no company to lead in the first place.

To best illustrate how teamwork should be properly adopted, there is a story about an unpopular computer company that (once upon a time) had rising debts, falling revenue and was basically on the verge of dissapearing from the market. Can you guess who?… Apple. What?! You might think it’s a joke, but actually in 1997 Apple was not that hot at all. In fact it was struggling to survive. What saved it was the iPod. A revolutionary device that did not exist in that form in a category that was not there yet (portable digital music players). What does it have to do with teamwork? A lot. The ipod was oficially released in 2001, however it was in the design/planning stage since 1997. Because of true teamspirit (mind that Apple was not a company to show off your employee badge to your friends), perseverence and vision, they managed to pull this off. The rest is history…

Read more about the iPod team at: http://www.fastcompany.com/article/how-a-team-at-apple-made-the-ipod-dream-a-reality

Another inspiring team is Google. The company itself needs no introduction as a technology giant and a world dominator in the online search and web applications. When they were launching the Google Apps suite, Google posted on their blog about the importance of teamwork (also check how Google suggests to use their Apps- http://www.fastcompany.com/1614933/five-ways-the-new-google-docs-speeds-up-teamwork).

It is one of the main attributes required at the Silicon Valley Tech giant. If you can’t work in a team, you can’t work at Google. Period. But this rule does not only concern Google. I am sure you value your team as much.

But lets take a step back and look at why teamwork makes such a difference:

1. „More brainpower” – „Two brains are better than one”; solving a problem or coming up with a contingency plan/strategy happens much faster and more effectively in a team.
2. „We are in the same boat” – If you feel pumped to go to work on a given day (let’s hope its everyday!), other co-workers pick up that vibe from you and the energy spreads.
3. „I got your back” – if you have issues, I am here for you. Strong relationships are key in effective teamwork.

Some of the above ideas have been adopted from the article on: „Teamwork at its best” http://www.fastcompany.com/1648449/teamwork-at-its-best

Make sure you foster teamwork at every step of the game, it matters as it lies at the core of all the other things: marketing/sales/accounting/reasearch& development/customer service etc.

Go take one for the team, just like that iPod crew and success will come!

Chris Dargiewicz

USEFUL VOCABULARY:

to take one for the team – „jeden za wszystkich, wszyscy za jednego”; poświęcenie zespołowe

1.  at the core – u podstaw, źródła

2. vital – kluczowy

3.  a big deal – wielka (mi) rzecz

4.  to acknowledge – przyznawać/uznawać

5.  in the first place – od początku

6.  properly – odpowiednio

7.  to adopt – zastosować

8.  once upon a time – pewnego razu

9.  extraordinary – ponadprzeciętne; nadzwyczajne

10.  Silicon Valley – Dolina Krzemowa (region w zachodnich USA słynny z firm technologicznych)

11.  in the first place – w ogóle

12.  debt – dług

13.  to make an extra buck – zarobić dodatkowo; dorobić się na

14.  to encourage – zachęcać

15. revenue – przychód

16.  to be on the verge of – być na granicy…

17.  to struggle – zmagać się; borykać się

18.  market category – kategoria/sektor rynkowy

19.  teamspirit – „duch”, energia zespołowa

20.  an employee badge – plakietka/identyfikator pracowniczy

21.  perseverence – wytrwałość

22.  vision – wizja

23.  to pull sthg off – coś udaje się zrobić

24.  an attribiute – atrybut; cecha

25.  period. – koniec, kropka

26.  to value sthg/somebody – cenić coś lub kogoś

27.  to come up with – wymyślić;  stworzyć

28.  contingency plan/strategy – kryzysowy plan/strategia

29. to be pumped to do sthg – być pełnym entuzjazmu, energii do czegoś

30.  to pick up a vibe – odczuwać atmosferę/energię

31.  to spread – rozsiewać; rozprzestrzeniać

32.  to foster – popierać, sprzyjać

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